Measure Improvement on Teams

Would your organization benefit from benchmarking and measuring team progress on Mission Critical projects?

What Types of Issues Can the TPQ Analyze?

The TPQ can provide focused information on issues such as:

  • Team strengths and weaknesses
  • Team alignment / misalignment
  • Unexpected sub-team formation
  • Problems developing as a result of ineffectively acculturating new team members
  • Effect of team leadership
  • Impact of organizational changes/initiatives

The TPQ questionnaires provide baseline data for teams, team leaders, and consultants as they work to improve team performance. TPQ results reports identify:

  • current areas that team members agree are going well (and may be appropriate for celebration)
  • current areas that the team members agree are NOT going well (low hanging fruit that can easily be remedied as team members agree it needs attention)
  • those areas which require a more in-depth intervention where there is a lack of agreement about what needs to be changed.

By analyzing the question and dimension results, as well as looking at averages and standard deviations, targeted interventions can be provided. Following the intervention, the next iteration of questionnaire responses measures the effect of the intervention.

After the results are reviewed by the consultant and/or with the team leader, the team can discuss the results either as a whole or in small groups. Action items for changes in the team are typical outcomes.

The TPQ can help organizations:

  • Improve productivity and results by:
    • helping teams and team leaders identify appropriate areas for improvement
    • utilizing successful team leaders / teams on the most critical projects
  • Affirm team members by:
    • improving morale, reducing turnover, or both
    • investing in and developing team members
  • Develop leadership and manage succession by identifying strong or weak team leaders and using that data to:
    • provide development support to new, less experienced or faltering team leaders
    • set up a leadership mentoring system
  • Be fiscally responsible by reducing the costs usually associated with training and development through focusing on identified needs
  • Encourage innovation and growth by comparing global team data against industry norms and establishing baselines so that continuous improvement can be measured.

Sample GTPQ and OTPQ Report Components

Executive Summary Charts:
Executive Summary Narrative:

The Executive Summary Narrative is written by the Facilitator or Administrator after reviewing and analyzing the rest of the report and all the data. Ideally it should consist of three or four paragraphs that highlight the key successes, challenges and opportunities for the team.

Diagnostic Chart:
Individual Question Results:
First iteration sample
Second iteration sample with Comparison Data
Team Spidergrams and Team Comments for each question:
Qualitative Questions:

The Qualitative Questions are presented at the end of the report, after all the individual spidergrams. Here is a sample: